Do not waste your time or money here. This was a terrible experience. We were in town and wanted to take our kids here to jump. Turns out you can't jump at the trampoline park. First we arrived the night prior to check it out. I asked the young man at the front desk about the "special" (see picture) I saw online and asked him how much it was. He said, "Oh the summer special, it's $6 a person." I said great, we will be back tomorrow. We arrived the next day and I spoke with the manager. I asked for the summer special and she pretended that she didn't know what I was talking about. She told me there is no special, even though I told her that I not only saw it on the website, but I spoke with an associate the day prior about it. She proceeded to charge me $52 for me , my husband, and my 1 year old and 5 year old to jump for an hour. That is RIDICULOUS! We were told that we had the option to go on 4 different trampolines. We proceeded to make our way over to the first one, it was closed. We tried another one and my children were "too short" to go on it. We settled on one that had no one in it, since the only other one had a party in it with approximately 20 kids, which I wasn't going to let my little kids into. They started jumping on this large one, and we were immediately told that they are only allowed to jump on it one at a time. My husband asked her how it makes sense that our little kids are only allowed to jump on the trampoline one at a time when it is the largest trampoline we have ever seen, but then 20 kids can be on at the same time on the other one. She said she didn't agree with it either. We then asked if they gave refunds and went back to the manager. She got defensive and asked why, so he told her why. The pricing is ridiculous and the rules are insane. You aren't allowed to just go and have fun, and the rules don't make any sense. Don't waste your time here, go elsewhere and have fun for WAY less. 0 stars.
They charge you for socks, after you pay for the hour. Forcing you instead of saying up front. They singled out our child when there was another child doing really bad stuff that never got talked to. This place is not a good value either. Highly do not recommend.
I had fun when I went but the employees are not great, I went on a trampoline and one of them yelled at me for jumping when my freind had a foot on the trampoline? I think keeping everyone safe is good but these employee ruin any fun as if they where school teachers and if they are not talking to a other person it seems like they are death staring me
I have been to many different trampoline parks and have never seen a park with so many insane rules. I understand being safe and agree the company needs to take certain precautions... but this place takes it to a whole new level. I paid 32 for my kids to jump and they are limited to one small section while no one else is even jumping.
Also... very slow process to get in and jump!
I love this place. Total blast. My kids loved It! Staff are amazing. Trampolines are of the utmost fantastic quality. Staff are very attentive and involved. Prices are great and trampolines are well maintained. 5 stars!
It was fun! However..
Basically if you have any type of toddlers don’t bring them! waste of your money! Not enjoyable for the parents or children as you tell them NO constantly
Rogue Air Trampoline Park is a US Point Of Interest based in Medford, Oregon. Rogue Air Trampoline Park is located at 519 Medford Center, Medford, OR 97504, USA.
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