I have a very busy schedule during my work week, so in order to save time I Googled Fast Fix to see how I could fit them into my day. It shows that they are open Monday thru Friday 8:30-5:30. Perfect I thought, I arrived at 9am to give them time to settle in. To my dismay i find the gate is locked, no lights and not a soul in sight. There was not even any signage showing their operating hours. I guess they have to be fast, in order to make up for the time they are not here, when someone decides to show up.
If I could give negative stars I would! My husband had just bought me a gorgeous ring for our 10 year anniversary, an antique opal and diamond ring from London. I was disappointed to hear that it could not be sized down any further but I understood why, however Don had to make sure to come out of his little glass cage and tell us how stupid we were for having bought the wrong ring. We tried to see if there were other options like adding gold to the bottom of the ring, and he acted as if nothing were possible! As we continued to try and figure out what we could do he kept telling us everything that was impossible. Turns out it is very possible to add gold but he lacks the equipment (and no doubt the expertise) to do so. Once we found out it was possible (though not from him) he insinuated that the cost ($150, hardly insurmountable) would be beyond our meager funds as if he knew anything about us. His behavior was rude and almost seemed irate.
I love the service I have received from Don and his staff! I have been a client of theirs for many, many years and would not trust my items to anyone else other than them! They have spoiled me with prompt and beautiful service without ever missing a beat! Go there....you will not be disappointed!
Cindy was very nice.
Fast Fix Jewelry Repairs is a US Point Of Interest based in Medford, Oregon. Fast Fix Jewelry Repairs is located at 1600 N Riverside Ave, Medford, OR 97501, USA.
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