The staff was amazing and answered any and all questions I had. They were very knowledgeable and made sure I left feeling comfortable about my visit and future visits. I didn't feel rushed and felt very at ease the whole time. I even heard a lady sweet talking one of the barking dogs they had in the back. She didn't just do this once, she did it several times and just by the sound of her voice you could tell she really cared.
Absolutely wonderful!
The place was also immaculate!! The front entrance was clean and well kept. The exam room not only looked clean, but actually smelt clean too. I expected the back room to have some sort of weird smell, but it just smelt like animals, not of urine and feces.
She became so sick, she was bleeding from her anus and she weighed only three pounds.
I forgot to mention the wonderful vet tech, Vanessa. I am always happy to see her knowing my animal will receive the BEST treatment possible from everyone involved.
My tiny, shy and skittish cat loves both these people so much, she gives them raucous cat cheek rubs!
Thank you for saving Quinoa's life, Dr. Poet!!
They were willing to work with my weird schedule and just really reassured me that everything will be taken care of. I wish I could put into words how at peace I felt with them and how comfortable I am with leaving my pup in their care.
Dr. Poet is an excellent doctor who saved my cat's life! Not only is he brilliant, but he is empathetic and eficient as well.
This man has a deep education and it took all his learning to understand what a previous vet had done to my cat four years previously by using a 'dirty' needle on her.
Oddly, her nose turned a dark seal brown with a mustache directly beneath it! The markings went away as her health improved.
On August 3, 2017 we decided to have our beloved 20 year old Allie-cat put to sleep. It was by far the hardest decision we have ever had to make. When she stopped eating we knew it was time to help her. We made an appointment with our Veterinarian, Dr. Poet. Throughout the entire process he was so kind and caring to Allie and to us. I can't say enough kind things about Dr Poet. I am so glad I found him 3 years ago. This world needs more Veterinarians like Dr Steve Poet. He the best!!!
Best friends located on North Phoenix Road is amazing. Steve Poet is the Veterinarian there and his staff Lisa Laurie Jennifer Sharon are truly amazing and compassionate and professional people and I'm sorry if I missed anybody. Thank you for taking care of our sweet sweet animals.
Don't waste your time if you aren't already a client. I called on Nov 9th and was curtly told "New clients are scheduling in March. Do you want to wait that long?"
Best Friends Animal Hospital is a US Veterinary Care based in Medford, Oregon. Best Friends Animal Hospital is located at 980 N Phoenix Rd, Medford, OR 97504, USA.
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