The staff was quick to help, and was very polite. Andy was the one who ended up helping the most, and he got me all the information I needed. He didn't try to fake any answers, if he didn't know, he looked it up. And I appreciate that so much!! Honesty in sales!!
I have visited this store on two occasions. The first time while shopping for a tv. They didn't have one in store and could only order online. I went to the store to evaluate the picture quality. The second time was to purchase a stand for another tv. Despite a number of staff onsite I couldn't get any assistance to find the stand I was looking for. I even attempted to call the store for assistance while in the store and still could not receive assistance as no one answered the phone. I would not recommend shopping in person and would recommend shopping around and purchasing online instead.
Terrible return policy on items, very poor customer service. Avoid the hassle and go somewhere else.
Staff is. Really kind and understanding. I went with an idea of what I wanted, they took the time to show and explained several items and gave me the time to think and make the right decision
Mark the salesman awesome dude made the right recommendation for what I needed and was super nice you need more like him thank you Mark
Best Buy is a US Electronics Store based in Medford, Oregon. Best Buy is located at 2370 Poplar Dr, Medford, OR 97504, USA.
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