I've taken our vehicles here for over 3 years and can't recommend them all highly enough. Mostly it's been for minor things, but twice in the last 3 months I was pretty sure I needed major work done on two separate vehicles and both times, Ken and Andy and the team down there let me know it was smaller items that needed attention and took care of it. Professional, responsive, great work, better warranty work than I've had elsewhere ever. Can't say enough great things about this place.
They were spot on, and super fast about it.
These guys were fantastic! I called ahead, and I hadn't even made it through the front door and someone was there with their computer to diagnose my car.
Went in 4pm Thur. Ken said they are booked for today, but should come 8am.
So I did, they took my car, checked everything what was accessible (clutch, fluids, screws) and evaluated it's likely the transmission and that's a $3,000 up and days of work for parts (all this took ~10mins).
I was on vacation and my Prius malfunctioned with the Red Triangle of Death. I was stuck in Medford without any chance of help with my car for a couple days.
Ken was very friendly. I am out of town.
But that I can take the risk and drive it home. So I did.
All good..got my car right in and fixed the next day.
I had a bad charging port so I came to this place because of all the good reviews expecting good service. When I told the issue Ken he came in right away and took the fuse out and replaced it for me. It was fixed in 5 mins. On top of that he refused to take money from me. Good service and good business.
I paid $0 - zero.
If I lived in Medford, this would be my garage of choice.
Highly recommend!
I come with a weird clutch/transmission problem which "fixed itself".
Southern Oregon Auto Care is a US Car Repair based in Medford, Oregon. Southern Oregon Auto Care is located at 1493 Kingsley Dr, Medford, OR 97504, USA.
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