I bought a prepaid visit for $40 they were advertising for where it was including a manicure or pedicure, hair cut and highlights, and a gloss therapy that had a 6 month life on it. The only service I received was the manicure which I paid a little extra for and got the gel polish, the experience was awkward and she seemed pushy, and my nails not only were not the color I had asked for, but they weren't even filled in all of the way. She didn't shape them, or really even do anything to my cuticles, my nails looked horrible and I was overall extremely not impressed. Here's where I get angry: I made an appointment for my hair services (which I had already PAID FOR) and I had called to reschedule it for another day and there was no answer. Called again, no answer so left a message. Never got a call back so I waited a couple of days, called on the 19th again and they didn't answer, but now on their message machine it says that I would have had to call by December 17th to make my appointment, which I had called between the 10th and the 15th repeatedly and left messages with a callback number every time and never received a call back. It's been a month and I still haven't heard anything from them and I know they aren't going to reimburse me. I paid for these services only to be ripped off and ignored. I will tell everyone I know not to go there, and leave a review on every site I can so people know not to go there. Very unprofessional and doesn't care about their clients or future clients for that matter. Would rate ZERO if I could.
Holly is the best! Professional, excellent at her skill set, and very nice. I appreciated most her ability to listen to what I was saying to her about how I wanted my hair cut. She works very hard to tune into your requests. The shop is clean, neat, and it has a good spirit. Given that I am new to town, I am most pleased with the service I received and plan to continue receiving from Holly at Ignition. I highly recommend this salon! -Tim
Ignition is a US Beauty Salon based in Medford, Oregon. Ignition is located at 824 E Jackson St, Medford, OR 97504, USA.
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