Terrible!!!! I will never leave any loved ones here and you shouldn't either!
I spent a few weeks at Avamere Health of Rogue Valley on Stevens in Medford for rehab services a few months ago and I have given this facility 5 stars. I don't have any experiences with other rehab facilities, but after reading some of these negative reviews, I felt I needed to express my good experiences there.
Management has NO back bone. Staff is disrespectful to the residents, Worst company I have ever worked for.
I suppose in order to enjoy any kind of care, a positive attitude is a big plus and an appreciation for those who are there to help. I felt the staff was sincere and interested in my care and well being.
The room was comfortable, accommodating, and the staff was responsive to my needs. The main dining room is big, bright, and cheery, the outside courtyard is a great place to rest, read, or just to get out and enjoy the fresh air. I enjoyed my meals there. I was given a menu to select a variety of meal options for the next day.... for all three meals. The rehab I received was excellent, receiving both occupational and physical therapies, twice a day.
Thank you Avamere Rogue Valley for helping m get back on my feet and for your excellent care!
My husband was at a nursing facility before he came to Avamere and after that horrible experience I was very apprehensive about him going into this facility but it turned out to be completley opposite of what I expected. The staff from management, nurses, cna's, therapists and to the wonderful housekeepers has been such a blessing. I have felt at such peace with the care he has recieved from these "angels" and want them to know their compassion, kindness and care of our loved ones has not gone unoticed by the families. The staff is so encouraging and cheerful in their duties I marvel at how they keep their spirits up in so much sadness. Thank you from the bottom of this wife's heart for your care of my best friend.
Richard R.
If I could give this place a negative number score I would. This place is disgusting. My family member was truly traumatized by her stay here and their transition team were awful and rude, especially the supervisor ( I believe her name is Kim - be prepared to deal with a major attitude problem when dealing with her upon introduction. - I opened her office door and she told me " WHAT ARE YOU DOING?!" Wow.... real professional!) If you love your family member, do whatever you can to stay away from this center. Avamere Score: - 1000000000000
Avamere Health Services Of Rogue Valley is a US Physiotherapist based in Medford, Oregon. Avamere Health Services Of Rogue Valley is located at 625 Stevens St, Medford, OR 97504, USA.
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