So--I say for $150 mailing charge, I would expect An express such as Fed Ex or UPS, don't you agree?
Very attentive when it came to the contract and payment! However, follow up sorely lacking!!!!!! I called 11 days after body was to be cremated to find out what day delivery of my husband's ashes would be. I was told "my counselor" would return call. SHE DID NOT. I called 5 days later to be given a tracking number by the receptionist from USPS--to call myself to get info. GREAT COMPASSIONATE FOLLOW UP!
SERIOUSLY!!!!
RUDE AND ARROGANT! I pray to the Lord no family has to go through what mine did dealing with Bret and all his associates. I will never go here again. During my moms service the fire trucks went off across the street too... not my ideal place for a service on top of everything else.
In following up myself online, incorrect tracking number, no status on pkg.
How's that for COMPASSIONATE ❤
I CALL BACK AGAIN, TELL ANOTHER PERSON WHO ANSWERS PHONE TO CHECK NUMBER FOR ME. I GET PUT ON HOLD FOR 2 MINUTES, THEN I HEAR A VOICE WHO PROMPTLY DISCONNECTS ME! I CALL BACK AGAIN AND GET ORIGINAL RECEPTIONIST WHO SAY, "How can I help you? "
Answer was, "I told you this was USPS PRIORITY EXPRESS. YOU ARE INCORRECT" At that point, I hung up. I still don't know where pkg. is or when it is coming as USPS has no record!!!!!
Everone there was so helpful and punctual. Everything my family needed was taken care of and the grounds are well maintained. Impressive. Jody was amazing, a real jewel. Very personable , kind and sincere.
So, she tells me she was not incorrect on number.
Perl Funeral Home Siskiyou Memorial Park is a US Funeral Home based in Medford, Oregon. Perl Funeral Home Siskiyou Memorial Park is located at 2100 Siskiyou Blvd, Medford, OR 97504, USA.
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