They LOST ME as a patient, yesterday. Their 2 main dentists gone. Dr Neema to the Bay area and Dr Badia on "travel leave". They are an under staffed, Highly Mediocre dental factory currently lacking a COMPETENT DENTIST. They Don't RESPECT YOU or Your Time but they do offer plenty of apologies and excuses.
Excellent service on my teeth. They are truly gentle, and get the job done. Kind people as well!
Well staffed and always professional. I've been a patient for a couple years and I always get the same excellent service!
I am devastated I just learned dr Neema is gone. I am on vacation in another state and fractured a tooth so I was looking up the number to call and ask dr neema what to do, when I read that he left to the Bay Area. I hadn't even received any notification of his leaving. I have alway been terrified of dentist , until Neema. My first visit with him was the first time I did not require anti anxiety meds at a dental appointment, and have not needed them since. ( because I only see him). Now I have a broken tooth. Massively painful and no Neema.... the good news , my vacation just so happens to be in northern California maybe he could fit me in at his new place??? Why wasn't I informed of his pending departure? So... not happy about the communication practices, but your office has hired at least 2 outstanding dentist, so I have hope you will do it again, and the office staff and dental assistants have always been very nice. So there's that.
I love this place. They have a warm welcoming atmosphere, they are attentive to your needs, and the dentist that I always see is wonderful. Some places treat you differently because you have OHP, but this is not one of them. A++ Service as far as I am concerned. They are my primary and I would recommend them to anyone looking for great attentive customer service.
Gentle Dental Northgate is a US Dentist based in Medford, Oregon. Gentle Dental Northgate is located at 11 Rossanley Dr, Medford, OR 97501, USA.
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