There is no way to express our gratitude to Jessica Hickman in the mortgage loan center at Bank of the Cascades. Jessica was so patient with us as there was much we did not know about the loan process. She explained everything (sometimes we needed it explained 2, 3, 4 times but still she was patient and amazing).
I had a great phone experience with both Lorena and Jamie there at the Medford BOTC. I even got a nice follow up call afterwards to make sure my questions were answered. Great service is hard to find these days. Thanks ladies!!!
R and K
Worst bank ever. Poor service and shady fees.
Silverton, Oregon
If you want the pinnacle of professionalism and personal attention to every detail on your mortgage loan, Jessica Hickman should be your Loan Officer!
Bank Of The Cascades is a US Bank based in Medford, Oregon. Bank Of The Cascades is located at 1000 Biddle Rd, Medford, OR 97504, USA.
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